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maaiiconnect

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Jul 23, 2021

How Chatbots Help Deliver Omnichannel Experiences at Scale

Chatbot, virtual assistant, interactive agent, and artificial conversation entity are a few of the many names people are calling this growing trend in automation and business continuity. While the names may differ, their sole purpose is the same — to answer common questions quickly and efficiently. It’s tedious and demotivating…

Chatbots

5 min read

How Chatbots Help Deliver Omnichannel Experiences at Scale
How Chatbots Help Deliver Omnichannel Experiences at Scale
Chatbots

5 min read


May 4, 2021

Why Live Video Demos Have Redefined Retail

Of all the changes brought about by the pandemic, customer experience has had one of the biggest shifts. Retail is reinventing itself, with customers spending more online, more cautious about what they buy, and expecting more from businesses in terms of values as well as experience. The line between online…

Video Call

4 min read

Why Live Video Demos Have Redefined Retail
Why Live Video Demos Have Redefined Retail
Video Call

4 min read


Apr 19, 2021

How Conversational Commerce Transforms the Customer Journey

Today’s customer journey consists of 140 touchpoints online and offline that influence your customer’s decisions to buy and re-purchase. As the customer journey spans the entire lifecycle of a customer’s relationship with your business from awareness (marketing) to purchase, loyalty and advocacy, experience is key to unlocking growth opportunities. And…

Cx

4 min read

How Conversational Commerce Transforms the Customer Journey
How Conversational Commerce Transforms the Customer Journey
Cx

4 min read


Apr 9, 2021

Bricks and Clicks: Online & Offline Retail Integration

Your complete guide to Bricks and Clicks in 2021! Let’s start with online shopping — your one-stop to shop until you drop. Whether at home or on the go, e-commerce is booming! But is it replacing physical stores? While it may not surprise you that worldwide e-commerce sales are expected…

O2o

5 min read

Bricks and Clicks: Online & Offline Retail Integration
Bricks and Clicks: Online & Offline Retail Integration
O2o

5 min read


Apr 8, 2021

How to Go Beyond Global into Omnichannel: A Complete Guide to Becoming an Omnichannel Business

Customer expectations are constantly evolving causing ripples in the digital landscape. As an omnichannel business, you find yourself adapting to customer-lead digital transformation by being available on multiple channels. At the same time, your aim is to create happy customers through positive customer experiences formed from communication between yourself and…

Omnichannel

4 min read

How to Go Beyond Global into Omnichannel: A Complete Guide to Becoming an Omnichannel Business
How to Go Beyond Global into Omnichannel: A Complete Guide to Becoming an Omnichannel Business
Omnichannel

4 min read


Apr 7, 2021

Increase Marketing Engagement Rates with maaiiconnect. A Guide to Web Links & QR Codes for Call/Chat

Video killed the radio star, DVD killed the video star, and now streaming is Queen above all. It’s easy to ignore our favourite channels when a newer and better one comes along. Likewise, email marketing has given way to SMS and now Instant Messengers in terms of engagement, such as…

Customer Engagement

8 min read

Increase Marketing Engagement Rates with maaiiconnect.
Increase Marketing Engagement Rates with maaiiconnect.
Customer Engagement

8 min read


Apr 1, 2021

Why Embracing Cloud Services is a Winning Solution for Businesses in Emerging Markets

From corporations to governments, organisations across the world are accelerating their digital transformation through the adoption of cloud services. For many, the move to the cloud began even before the COVID-19 pandemic. The cloud services market is, in fact, already a decade old. Asian companies are no stranger to this…

Cloud

5 min read

Why Embracing Cloud Services is a Winning Solution for Businesses in Emerging Markets
Why Embracing Cloud Services is a Winning Solution for Businesses in Emerging Markets
Cloud

5 min read


Apr 1, 2021

Virtual Numbers: Build Your Global Empire with Local Presence

Your one-stop place for everything about virtual numbers. But first, let’s paint a picture — stories of ambitious global expansion are inspiring, but it takes a sober investment to build offices in new markets. There are many ways to rapidly expand around the globe, like with a big financial investment…

Virtual Number

5 min read

Virtual Numbers: Build Your Global Empire with Local Presence
Virtual Numbers: Build Your Global Empire with Local Presence
Virtual Number

5 min read


Mar 31, 2021

Text me! Your Ultimate Guide to Successful SMS Marketing Campaigns

With the world’s highest penetration rate, SMS marketing remains a promising marketing tool for businesses to build customer loyalty. Read along to harvest the low-hanging-fruit, yet under-tapped opportunities with SMS marketing! In recent years, digital communication channels such as social media and messaging apps have proliferated in an enormous way…

Sms

7 min read

Text me! Your Ultimate Guide to Successful SMS Marketing Campaigns
Text me! Your Ultimate Guide to Successful SMS Marketing Campaigns
Sms

7 min read


Mar 30, 2021

Beyond Digital Transformation: What Are Businesses Doing to Thrive During COVID-19

Digital transformation for the post-COVID-19 era means more than just digitalising business communication and operations. It has now become more of a complete reinvention of your company’s operations so you can thrive against all odds. It’s official: we are now in the digital-first world. Long has digital transformation been a…

Digital Transformation

6 min read

Beyond Digital Transformation: What Are Businesses Doing to Thrive During COVID-19
Beyond Digital Transformation: What Are Businesses Doing to Thrive During COVID-19
Digital Transformation

6 min read

maaiiconnect

maaiiconnect

2 Followers

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